Faqs

Make sure your system meets the Adobe requirements for CC 2019: https://theblog.adobe.com/important-information-on-gpu-acceleration-with-cuda-and-apple-metal

In all files with different versions of resolutions, the transition sequence has a resolution of 1920×1080, but this does not affect the operation of transitions in projects with a different [...]

This warning message appears because the packet with transitions includes sound effects and other media files. To fix this, need Premiere Pro to remember the way to the necessary media files. Do [...]

The standard “Offset” effect in Premiere Pro may not be correctly displayed if you set the preview quality lower than Full, for example 1/2 or 1/4. It does not affect the final [...]

For these transitions, requires Premiere Pro version 12.1.1 or higher. Unfortunately in Premiere Pro there is no possibility save projects to earlier versions. Try updating your version of [...]

This bug may appear in some presets if you are using 32 bpc mode. Even if you did not turn on 32 bpc mode yourself, it can automatically install if you sent your footage from Premiere Pro via [...]

This error may appear in some presets if you are using 16 or 32 bpc mode. Even if you did not turn on 32 bpc mode yourself, it can automatically install if you sent your footage from Premiere Pro [...]

Make sure you use the latest version of the presets (no lower than 1.3). The latest version is always available for download on your download page. Try upgrading the Premiere Pro version to the [...]

Make sure that you disable the insert for the first video track (V1). Read more here.

Make sure that resolution of imported presets matches the resolution of your project. For example, if you imported a file with transitions “1920×1080 FullHD – HST.prproj”, [...]

Before sending footage to After Effect, check whether there are any Premiere Pro effects on them. If so, remove all these effects from the layers of the footage. The fact is that most of the [...]

This problem has arisen in some users, after installing any extension for Adobe, when you restart After Effects CC.2017. This error mainly occurred when the user attached the extension panel to [...]

Try using the latest version of the presets file (.list), which you can download from your download page for the item you are trying to install Check the installed version of the Motion Bro [...]

[ninja-popup id=10638 autoopen=true] Try installing the latest version of the presets files, which you can download from your download page. Try installing the latest version of the Motion Bro [...]

If you are a user of CC 2019, first of all make sure your system meets the Adobe requirements for CC 2019: [...]

This error may appear in some users who render video directly from After Effects to MOV format, with the h.264 codec Perhaps this error is related to updates from Adobe developers that affected [...]

Yes it is possible. Please read the terms of use.

This may be due to a communication error occurred between the settings of the operating system and After Effects. Solution for Mac Os: 1. Open the Terminal 2. If you are using After Effects [...]

In the current version, the installation of presets through drag-and-drop is not provided. In the future updates we will add such a possibility. You can install the presets as shown on this page.

Check your version of After Effects: Help > About After Effects… If you are using 2014.0, then you need to update your version of After Effects, because the Adobe developers have fixed [...]

Check the Composition Settings in which you applied the preset. If the Pixel Aspect Ratio are different from the square, you need to set a Square Pixels.

See the comparison on this page

1. Select the preset-layer in the active composition and put the Time Indicator so that on the timeline, it matches the position of the “Cut” or “Peak” marker [...]

Such a bug is possible in some presets, in a project with a frame rate different from 25. This is because, due to the different frame rate, the animation peak is located not on a specific frame, [...]

Unfortunately not only for our presets, but for any other projects, including usual footage, using Dynamic Link will not work the sound from After Effects. We hope that the developers of Adobe [...]

Try one of these solutions: Make sure that you have copied the code that relates specifically to this product Make sure that you have copied the code completely Try to switch off firewall or [...]

Try one of the solutions listed below. Make sure you have the latest version of the extension Make sure that in the directory where you unpacked the archive with presets, there are no special [...]

If you receive a message “Installation failed because of a file operation error” when installing with ZXPInstaller, you may have installed the extension by dragging the ZXP-file [...]

To automatically install any extensions for applications from Adobe, you can use one of the two installers listed below: ZXPinstaller Aescript ZXP Installer Read More…

1. On the videohive.net website, log in to the account from which the purchase of presets was made 2. Open your Download Page 3. Find the purchased item, сlick “Download” and select one file with [...]